Privacy Policy
Last updated: [DATE]. [COMPANY NAME] ("we") operates this app. This policy explains what we collect and why.
What we collect
- Account data: your email address, the time you accepted our Terms, and your balance. We do not ask for or verify your personal phone number.
- Number data: the phone number(s) you rent and their renewal dates.
- Call records: for each call: direction, the numbers involved, time, duration and cost. We do not record call audio.
- Text messages: messages sent to your number (sender, content, time).
- Payment records: order amount, status and time. Payments are made in cryptocurrency through a processor; we do not receive your wallet's private details.
- Technical data: basic server logs (such as IP address and request times) kept by our hosting providers for security and operation.
How we use it
To provide the Service (connecting calls, delivering texts, billing); to verify your identity; to prevent fraud, robocalls and abuse; to meet legal obligations; and to respond to lawful requests from authorities.
Who we share it with
- Service providers: Telnyx (phone calls, texts and phone numbers), Mailjet (emailing your sign-in codes), NOWPayments (crypto payments), Cloudflare (application hosting and database), and Google Firebase Hosting (website delivery). They process data on our behalf under their own terms.
- Authorities: we may disclose records when we believe the law requires it (for example, a subpoena or court order) or to prevent fraud or harm.
- We do not sell your personal data.
How long we keep it
- Text messages: [30] days.
- Call and payment records: [X years: confirm with your lawyer], to meet legal, fraud-prevention and accounting needs.
- Account data: while your account is active and as needed afterward for the purposes above.
Security
We use encrypted connections, access controls and limited retention. No system is perfectly secure. Because text messages pass through our systems, do not rely on the Service for highly sensitive codes.
Your choices and rights
You may ask to access, correct or delete your personal data by emailing [CONTACT EMAIL]. We may keep some records where the law requires. If you are in California or another region with privacy laws, you may have additional rights, which we will honor as required: [LAWYER TO COMPLETE].
Children
The Service is for people 18 and over. We do not knowingly collect data from children.
Changes and contact
We may update this policy and will change the date above. Questions: [CONTACT EMAIL].